Operation

Arranged group tour operations, including transportation, accommodation, meals, and attraction tickets.

Communicated with domestic suppliers to compare prices, negotiate terms, and confirm service details.

Managed all pre-departure documents for tour groups, ensuring accuracy and completeness of information.

Assisted in handling unexpected situations during trips by coordinating with tour guides and tour leaders to provide timely support to travelers.

Worked closely with the sales team to provide cost recommendations and evaluate itinerary feasibility.

Maintained and developed relationships with suppliers to improve supply chain efficiency and service quality.

Managed document distribution, filing, and record keeping.

Performed office tasks, including word processing, formatting, and document preparation.

Handled general administrative duties and office correspondence.

Answered phone calls and greeted visitors professionally.

Entered and maintained data in company systems.

Processed, converted, and consolidated documents and files for organizational use.

Assisted in operations related to group tours and travel arrangements.

Year-end bonus and festival bonuses/gifts (e.g., Lunar New Year, Dragon Boat Festival, Mid-Autumn Festival)

Year-end party and team gatherings

Performance bonus / sales commission (available after passing the probation period)